Extra Services & Tariffs
Document AVX-08 · Version 3.3 · In force from 20 September 2026
Everything below can be requested through My Trips or by WhatsApp. Prices are per stay unless stated otherwise, include VAT, and are confirmed to you before anything is charged. They are collected in RON; amounts shown in another display currency are converted at the official BNR exchange rate of the previous day plus 1%. You will never find an unagreed line on your bill.
1. Included in every stay, at no extra charge
Wi-Fi, bed linen, bath towels, and starter supplies of coffee, tea, soap and toilet paper.
Professional cleaning, freshened and sanitised before arrival, and the final check-out cleaning.
Fast human support on WhatsApp, in English and Romanian.
Restaurant bookings, local recommendations, and practical help in Romanian: calling a pharmacy, a doctor, or a museum ticket line.
2. The catalogue — every service we sell, one page
Packages are prepared once, for your arrival. They are not re-stocked during the stay. Order from the apartment page before you book, or from My Trips after; lead times are shown per service. Prices can differ per apartment; the apartment page shows the exact price for your stay.
| Service | What you get | Price | How to order |
|---|---|---|---|
| Baby Crib | RON 25 / night | Apartment page or My Trips · 48h ahead | |
| Baby High Chair for Eating | RON 15 / night | Apartment page or My Trips · 24h ahead | |
| Early Check-in | Arrive from 13:00 — we prepare the apartment earlier for you. | RON 119 | Apartment page or My Trips · until the day of arrival |
| Late Check-out | Leave after 11:00, up to 13:00. | RON 119 | Apartment page or My Trips · until the day of arrival |
| Early Check-in Express | Check-in from 10:00 to 13:00 | RON 200 | Apartment page or My Trips · until the day of arrival |
Introductory prices, reviewed quarterly. Jacuzzi & Home Spa and further packages arrive later, on selected apartments, and will unlock from Gold tier upward.
3. Paying with AVX Coins
Anyone can buy any service above with money. Paying with AVX Coins is a membership benefit: every service above is payable with coins from your very first tier, at 1 AVX = 1 RON. Future premium services will unlock from Gold upward. Platinum and Diamond members can additionally apply AVX to the net accommodation amount of a direct booking at 2 AVX = 1 RON. Full rules in the AVEXIAN Club Terms (AVX-11).
4. Not available
There is no minibar and no room service in our apartments. Where a kitchen is provided, it is yours to use freely. We do not offer airport transfers, parking arrangements or late-night arrival assistance — self check-in works at any hour, and public parking guidance is in your check-in link.
5. Accommodation tax and invoicing
Bucharest’s local accommodation tax is applied as required by law. Where it is not already included in your booking, it is collected at check-in against a receipt.
A VAT invoice is issued for every stay. Fill in your company details in the dedicated fields at online check-in if you need it made out to a business.
We do not ask for undocumented cash payments, for any service.
6. Cancelling an extra
An extra service can be cancelled free of charge up to the lead time shown above. After that, services we have already bought in or prepared (packages, decorations) are charged in full. Items left behind can be posted back at courier cost plus a RON 29 handling fee — message us within 7 days of departure.
AVEXA Stays is a trading name of Prime Gold Living SRL, Str. Fibrei 28, Sector 2, 020342 București, Romania. CUI RO52265361, Trade Register J2025057993006. Contact: office@avexastays.com, +40 721 347 642.